compare · on-call paging
Opsgenie alternative and Opsgenie replacement priced before the April 2027 shutdown
Short answer: Atlassian switches Opsgenie off on April 5, 2027, and every per-seat replacement costs about $20 a user a month, roughly double what an Opsgenie Essentials team pays today. Jira Service Management Standard is $20, incident.io and Datadog On-Call are $20, PagerDuty is $21. If most of your Opsgenie alerts say a site or API is down, AlertPing Team runs the checks and the paging for up to 15 people at $59 a month flat.
Days until shutdown
165
15 people, AlertPing Team
$348 a year
alertping ▸ check preview
simulated
▸ type a domain to watch a check and an alert play out
▸ simulation of 2 regions · US East · EU Central
▸ waiting…▌
queued
probing▌
If ever goes down, you get:
Alert fired ▸ 2 channels · 6.2 s after first failure
AlertPing app
● DOWN : HTTP timeout confirmed from 2/2 regions (US East, EU Central). Incident opened.
sms · on-call
AlertPing: DOWN. Confirmed 2/2 regions . First fail: EU Central.
Simulation, not a measurement of your site: this preview runs entirely in your browser and the latencies are generated from the domain you typed. Real checks on your monitors run from our US East and EU Central regions.
April 5, 2027
is the end of support date, when Opsgenie access stops and data that was not migrated is deleted
+112%
for 10 people moving from Opsgenie Essentials to Jira Service Management Standard, $1,134 to $2,400 a year
$20
per user a month for Jira Service Management Standard, incident.io On-call, Datadog On-Call and Rootly On-Call
$1.93
per person a month on AlertPing Team with 15 people, billed yearly, checks included
the deadline
Why every Opsgenie team needs a replacement now
This is not a normal vendor review. Atlassian announced on March 4, 2025 that Opsgenie would leave the price list, stopped selling it on June 4, 2025 and set end of support for April 5, 2027. On that day access is shut off and any data you did not move is deleted. Schedules, escalation policies, integrations and alert history all go with it.
Two details from Atlassian's notice matter for the budget. Plan upgrades and downgrades ended with the end of sale, so you cannot drop to a cheaper Opsgenie plan to buy time. And a renewal is only allowed if its term finishes before the shutdown date, which means the next annual renewal may be the last one you can sign. The full rate card is in our Opsgenie pricing breakdown.
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March 4, 2025
Announcement
Atlassian says Opsgenie will no longer be sold and its features move into Jira Service Management and Compass.
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June 4, 2025
End of sale
No new sign-ups, no plan upgrades or downgrades. Existing customers can still add seats.
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Now, 165 days left
Pick and test
Choose the replacement, rebuild schedules and escalation, run both side by side for at least two rotations.
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April 5, 2027
End of support
Access is shut off. Data that was not migrated is deleted. Any alert source still pointed at Opsgenie pages nobody.
three ways out
The three Opsgenie replacement options
Every shortlist comes down to the same three paths. Which one fits depends on a single question: where do your alerts come from?
path 1 · stay with atlassian
Jira Service Management
Atlassian's own route, with an automated migration of Opsgenie data and configuration. Alerts, on-call schedules, routing rules and escalation policies now live inside a service desk product. Standard is $20 per agent a month and Premium is $51.42. The least work, and usually the biggest price jump for Essentials customers.
path 2 · another alert router
PagerDuty, incident.io, Datadog On-Call
A like-for-like swap. These tools receive alerts from your monitoring stack and decide who to wake up, exactly as Opsgenie did. They charge per person who can be paged, between $20 and $29 a month, and you rebuild every integration by hand.
path 3 · monitor with paging
AlertPing
One product checks the site, API, port, certificate or cron job and pages the on-call person itself. There is no router to pay for and no seat count. It only works when most of your pages start as downtime, which for many small SaaS teams, agencies and stores they do.
rate cards
Opsgenie alternatives pricing per user
These are the paid products a US team shortlists when it leaves Opsgenie, read from each vendor's own pricing page. Open source and self-hosted tools are left out on purpose. They move the cost into engineering time, and a paging system you host yourself is one more thing that can be down when you need it.
One correction for older roundups: PagerDuty no longer lists a $41 Business plan. Its page shows Free and Professional, then annual platform fees. The PagerDuty vs Opsgenie comparison prices that move for 5 to 50 users.
| Tool | Annual billing | Monthly billing | Free tier and catch |
|---|---|---|---|
| Opsgenie Essentials (today) | $9.45 per user | $11.55 per user | Not for sale; ends April 5, 2027 |
| Opsgenie Standard (today) | $19.95 per user | $24.15 per user | Not for sale; ends April 5, 2027 |
| Jira Service Management | Not shown on the plan cards | Standard $20, Premium $51.42 per agent | Free for 3 agents; a full service desk, not only paging |
| PagerDuty Professional | $21 per user | $25 per user | Free up to 5 users, 1 schedule, 1 escalation policy |
| incident.io On-call | $20 per user standalone | Team response seat $19 plus $10 on-call | Basic is free with single team on-call |
| Datadog On-Call | $20 per seat | $24 per seat, $29 on demand | No free tier; billed on peak assigned seats |
| Rootly On-Call | $20 per user | Term not stated on the page | Incident Response is a second $20 product |
| Better Stack | $29 per responder | $34 per responder | Includes uptime checks |
| Splunk On-Call | From $5 per user, up to 10 seats | Not published | Larger teams by quote |
| AlertPing Team | $29 a month for the account | $59 a month for the account | No free plan; 15 members, 100 monitors, 30 s checks |
USD per month. Sources: atlassian.com Opsgenie and Jira Service Management pricing pages, pagerduty.com/pricing/incident-management, incident.io/pricing, datadoghq.com/pricing/list, rootly.com/pricing, betterstack.com/pricing, splunk.com pricing.
four rotations priced
What replacing Opsgenie costs a year for 5 to 25 people
List prices for the people who can be paged. The two Opsgenie columns are what you pay today on annual billing. Jira Service Management uses the $20 Standard rate for 12 months. AlertPing uses Team up to 15 members and Business above that.
| People on call | Opsgenie Essentials today | Opsgenie Standard today | Jira Service Management | PagerDuty | incident.io, Datadog, Rootly | Better Stack | AlertPing, flat |
|---|---|---|---|---|---|---|---|
| 5 people | $567 | $1,197 | $1,200 | $1,260 | $1,200 | $1,740 | $348 (Team) |
| 10 people | $1,134 | $2,394 | $2,400 | $2,520 | $2,400 | $3,480 | $348 (Team) |
| 15 people | $1,701 | $3,591 | $3,600 | $3,780 | $3,600 | $5,220 | $348 (Team) |
| 25 people | $2,835 | $5,985 | $6,000 | $6,300 | $6,000 | $8,700 | $1,128 (Business) |
The router tools add the cost of whatever monitoring raises the alert. Better Stack and AlertPing include the checks. At 5 people, PagerDuty Free, incident.io Basic and the 3-agent Jira Service Management Free plan can cost $0 if their limits fit you.
A 10-person rotation for a year
Teams on Opsgenie Standard barely notice the move: $2,394 becomes $2,400 on Jira Service Management. Teams on Essentials see the bill more than double, from $1,134 to $2,400, for the same ten phones. No per-seat vendor in the table undercuts Essentials at list price except Splunk On-Call's entry rate, which stops at 10 seats. The flat plan is the only option that lands below what you pay now, and it brings the monitoring with it. How escalation works in practice is on our downtime alerts and on-call page.
features
Opsgenie vs AlertPing feature by feature
Honest about the gaps. Opsgenie is an alert router with deep integrations. AlertPing is a monitoring service that pages people itself. They overlap on the on-call part and differ on everything upstream of it.
| Capability | Opsgenie | AlertPing |
|---|---|---|
| Available to buy | No, end of sale June 4, 2025 | Yes |
| Checks websites, APIs and ports itself | No, needs a monitoring tool | Yes, from 2 regions (US East, EU Central) |
| SSL expiry checks | No | Yes |
| Heartbeats for cron jobs and backups | Yes | Yes |
| Fastest check interval | Not applicable | 60 s Starter, 30 s Team and Business, 15 s Enterprise |
| On-call schedules and escalation | Yes | Escalation chains and on-call hours from Team |
| SMS, email, Slack, webhooks | Yes, with per-plan notification limits | Every plan |
| Voice calls | Yes, not on the Free plan | Enterprise |
| Receives alerts from Datadog, Prometheus and others | Yes, its core job | No, webhooks out only |
| Public status page | Separate Atlassian product | Included, 1 to 20 by plan |
| Pricing model | Per user | Flat per account |
who should buy which
The best Opsgenie replacement for each kind of team
choose alertping
Opsgenie mostly forwards "it is down"
SaaS teams, agencies and online stores whose alerts come from website, API, port, SSL and cron checks. One flat plan replaces the uptime monitor and the paging seats, with a status page included.
See AlertPing planschoose jira service management
You already run on Jira
The automated migration carries schedules and integrations across, and tickets, changes and alerts end up in one place. Budget $20 an agent, and check which of your Opsgenie users actually need an agent seat.
choose pagerduty
Many alert sources, mature process
The widest integration catalog and the closest match to how Opsgenie routes alerts. $21 a user on annual billing. Tiers and add-ons are in our PagerDuty pricing breakdown, and rivals are priced on the PagerDuty alternative page.
choose incident.io or rootly
Incidents run in Slack
You want declared incidents, roles and timelines in chat as well as paging. Both sell on-call at $20 a user and response as a separate seat. See incident.io pricing and Rootly pricing.
choose datadog on-call
Alerts already come from Datadog
One vendor and one bill at $20 a seat on annual terms. Seat rules and the bundle math are in Datadog On-Call pricing.
where alertping does not fit
Routing other tools' alerts
AlertPing does not receive alerts from APM, metrics or log tools. If that is most of what Opsgenie handles for you, pick a router and run AlertPing beside it as the outside check.
opsgenie migration
How to replace Opsgenie without a missed page
The danger is not the tool you pick. It is the one integration nobody remembered, still posting to an Opsgenie endpoint on the day it stops answering. Start by counting what actually paged you. Export the last 90 days of alerts and group them by source. If most of them began as a failed HTTP check, a closed port or an expiring certificate, the flat model covers most of the job and the rest can go to email or Slack.
Then work backward from your renewal date, not from April 2027. Annual seats are paid a year ahead, so the cheapest moment to leave is the month before the last renewal you would otherwise sign.
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1
Export 90 days of alerts by source
That one report tells you which of the three paths you need.
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2
List every integration, API key and alert email
Cloud alarms, cron mail and heartbeats are the ones teams forget.
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3
Rebuild schedules and escalation
Time zones and overrides first, then the delay before the second person is paged.
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4
Run both for two rotations
Fire a test failure through every source and confirm the right phone rings.
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5
Cut over before the last renewal
Then export anything you must keep. Un-migrated data is deleted on April 5, 2027.
questions buyers ask
Opsgenie alternative questions
What is replacing Opsgenie?
Atlassian is replacing Opsgenie with Jira Service Management, and with Compass for teams that track software components. Alerting and on-call features now ship inside Jira Service Management, and Atlassian provides an automated migration for Opsgenie data and configuration. Customers must move before April 5, 2027.
What is the best alternative to Opsgenie?
It depends on where your alerts come from. If many monitoring tools feed Opsgenie, PagerDuty, incident.io and Datadog On-Call are the closest replacements at $20 to $21 a user on annual plans. If most alerts are websites or APIs going down, AlertPing Team at $59 a month flat replaces the monitor and the paging seats.
Is Opsgenie being discontinued?
Yes. Atlassian stopped selling Opsgenie on June 4, 2025 and ends support on April 5, 2027. On that date access is shut off, the product is no longer available and any customer data that was not migrated is deleted. Existing customers can keep using it until then.
When is Opsgenie end of life?
Opsgenie end of life is April 5, 2027, the end of support date Atlassian announced on March 4, 2025. End of sale came first, on June 4, 2025. Renewals are still allowed, but only when the subscription term finishes before April 5, 2027.
Is there a cheaper alternative to Opsgenie?
Among per-seat tools, almost none at list price. Opsgenie Essentials costs $9.45 a user on annual billing, while the replacements cluster at $20 to $21. Splunk On-Call starts at $5 a user but only up to 10 seats. A flat plan such as AlertPing Team, $348 a year for 15 people, is cheaper at every team size above three.
Is Jira Service Management more expensive than Opsgenie?
For most small teams, yes. Jira Service Management Standard is $20 per agent a month, against $9.45 for Opsgenie Essentials and $19.95 for Opsgenie Standard on annual billing. Ten people go from $1,134 a year on Essentials to $2,400. A Free plan covers up to 3 agents.
Can I still renew Opsgenie?
Yes, with a limit. Atlassian allows renewals after the end of sale as long as the subscription term concludes before April 5, 2027. You can also add seats until that date. You cannot upgrade or downgrade the plan, and you cannot open a new Opsgenie account.
Can an uptime monitor replace Opsgenie?
Yes, when most of your pages come from uptime checks. AlertPing checks websites, APIs, ports, SSL certificates and cron heartbeats from two regions and pages the on-call person through escalation chains on the Team plan. It does not receive alerts from Datadog or Prometheus, so keep a router if those drive your paging.
keep reading
Related on-call pricing guides
Replace the monitor and the paging seats with one flat plan
100 monitors every 30 seconds, escalation chains and on-call hours for up to 15 people, $59 a month.